03 02 2026
New
Description
Orienta Spa, agenzia per il lavoro filiale di Milano Giotto, ricerca per importante università di Milano un/a:
Customer Service Assistant
He /she assures the customer service activities in order to facilitate the enrolment process, provides quality and efficient customer service in order to prospect new leads and opportunities.
Key purpose of the role
1. Customer Service - Assures the customer service so all contacts are answered in a timely, efficient and knowledgeable manner, following the processes, procedures and methods that guarantee efficiency and quality service to both internal and external customers. Support the line manager to provide effective training/coaching to new Customer Service staff.
2.Call Center – Assures call center activities in order to facilitate the enrolment process while maintaining high quality services and complying with departmental standards.
3.Reporting & Feedback – Provide regular feedback based on personal knowledge and evidence about customer omnichannel experience, tools and process improvements.
4. Innovation exploring – Be on the first line when it comes to handling several interactions through new channels and touch points defined by the company's new business strategy
Si offre contratto in somministrazione di 4 mesi (2 marzo / 31 luglio2026) piu' eventuali proroghe
Orario: full time
ral 21.000 più ticket da 8euro
Sede: Milano sud (metro verde)
This announcement is aimed at both sexes according to the 903/77. To apply for this opportunity, candidates must send their CV to be included in our database. Once the candidate is present in the database, their CV can also be used by Orienta for future job openings, which will also be communicated via email. To ensure greater protection for interested candidates, it will be possible to manage your consent of privacy as well as an independent request for the cancellation of your data sharing. By applying to this announcement, you accept the above mentioned and declare that you have accepted the Privacy Policy on the website